Who We Are

We are a boutique Consultancy helping businesses to improve.  Combining the latest learning in Behavioural Science with the best Change Management techniques (including Lean and SixSigma),  we are passionate in helping people enjoy the work they do.

The Team

Phil Ward

Listener, strategist, cartoonist.

Phil architects brilliant programmes that clients need. Energising the workforce, boosting performance, working tirelessly and letting the business own the success. 


A career spanning 35 years with the last 16 as a Lean Six Sigma Master Black Belt: Phil has worked his magic across Oil & Gas, Rail, Finance, Local Government, Health, Nuclear, Utilities & Major Construction

Nerys Hebdon

Let’s get started. 

Post-its at the ready, Nerys gets the teams fired-up about making it better. Looking at the data, sharing ideas in pop-up workshops, visualising on the walls. Caring and working together to fix it. 


Nerys started her career in Finance Operations and Project Management. Following an MBA and the learning curve of running a start-up she fell in love with Lean Six Sigma 9 years ago and has been helping teams transform themselves ever since. 

Bruce Faulkner

I know why people do what they do.

Bruce is a master in applying behavioural science to organisations. He gets managers saying the right things so that teams do the right things and clients love them. 


Bruce’s background in big business engineering and project management gave him the motivation to learn about people. He spent a year studying Behaviour with leading academics before learning and blending it with Lean Six Sigma. 

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